Legal

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name, email address, and contact information
  • Company information and business details
  • Profile information and preferences
  • Communication history and support requests

Usage Information

  • Log data including IP addresses and browser information
  • Device information and operating system details
  • Usage patterns and feature interactions
  • Performance data and error reports

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Personalize and improve your experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share information:

  • With service providers who assist us in operating our platform
  • To comply with legal obligations or respond to legal requests
  • To protect our rights, property, or safety, or that of others
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • End-to-end encryption for data transmission
  • Secure data storage with industry-standard protocols
  • Regular security audits and penetration testing
  • Access controls and employee training programs
  • SOC 2 Type II compliance and certification

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@c1to1.com or through your account settings.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: privacy@c1to1.com
  • Phone: +1 408.657.7085
  • Address: 92 Park Groton Pl, San Jose, CA 95136