Legal

Terms of Service

Please read these terms carefully before using our platform and services.

Last updated: December 15, 2024

1. Acceptance of Terms

By accessing or using Connect1to1's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Connect1to1 is a B2B matchmaking platform that connects vendors and retailers through AI-powered compatibility matching. Our services include:

  • Business partner matching and recommendations
  • Communication and collaboration tools
  • Partnership analytics and insights
  • Document sharing and management
  • Video conferencing and messaging

3. User Accounts and Registration

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your information remains current and accurate

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Engage in fraudulent or deceptive practices
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our services without permission

5. Subscription and Payment Terms

Subscription Plans

We offer various subscription plans with different features and limitations. Subscription fees are billed in advance on a monthly or annual basis.

Payment

  • All fees are non-refundable except as required by law
  • We offer a 30-day money-back guarantee for paid plans
  • Prices may change with 30 days' notice
  • Failed payments may result in service suspension

6. Intellectual Property Rights

Connect1to1 and its licensors own all rights, title, and interest in our services, including all intellectual property rights. You retain ownership of content you submit, but grant us a license to use it as necessary to provide our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

8. Disclaimers and Limitations

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may suspend services for maintenance or updates.

Limitation of Liability

To the maximum extent permitted by law, Connect1to1 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9. Termination

Either party may terminate these terms at any time. We may suspend or terminate your account for violations of these terms. Upon termination:

  • Your access to our services will cease immediately
  • We may delete your account and data after 30 days
  • You may request a copy of your data before deletion

10. Governing Law and Disputes

These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

We may modify these terms at any time. We will notify users of material changes via email or through our platform. Continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have questions about these terms, please contact us:

  • Email: legal@c1to1.com
  • Phone: +1 408.657.7085
  • Address: 92 Park Groton Pl, San Jose, CA 95136